By Michael Krieger: I can’t believe I missed this one. Although the following happened back in 2010, given how captured our entire society remains by the “too big to fail and jail” banks, it’s worth putting this in front of readers. Here’s the disturbing encounter. From ABC News:
Back in 2010, an ABC News investigation found that a Texas-based company Bank of America had contracted to make debt collection calls were using racist and obscene language to try to coax debts from customers.Oh right, I’m sure the company’s use of racist debt collectors airing on national television had nothing to do with the firing. The bank’s peerless internal vetting system was clearly already on the case. They waited until the report aired because…
“What’s up, you fucking nigger?” said one of the collection agents in a message to 32-year-old Allen Jones of Dallas, who at the time owed $81 on his Bank of America credit card.
“This is your fucking wake up call, man,” the debt collector said in a message left at Jones’ home at 6:30 a.m. Then another call: “You little, lazy ass bitch, get your mother fucking ass up and go pick some mother fucking cotton fields, bitch.”
Two days following the 2010 ABC News report, Bank of America fired the debt collection agency, though the bank said the decision was not related to the television report.